Duncan MacPherson Promoted to Services Director UK & Ireland

Duncan will further enhance Kinly's operational standards, whilst maintaining the highest levels of service support to customers.

Kinly, a global AV and collaboration specialist, is pleased to announce a key European appointment as Duncan MacPherson is promoted to UK & Ireland Services Director.

With a wealth of experience gained from 20 years in professional AV, Duncan has enjoyed various roles at Kinly, along with its former CityIS Ltd and Viju identities, over the past 15 years. The new role will see him responsible for further enhancing Kinly’s operational standards, along with maintaining the highest levels of service support to its customers.

The appointment is in-line with Kinly’s ongoing growth across the world as workplace technology transforms to the hybrid era. The company now employs around 1,200 people with over 2,500 clients utilizing their services.

“I am delighted to be taking up this position at such an exciting and challenging time for the industry,” he said. “During my time at Kinly I have been fortunate to gain valuable experience in a variety of roles, working my way up from an engineer to an operations director and many more, so I have a clear understanding of how vital excellent service is to our customers, along with the processes that ensure smooth and successful projects.” - Duncan MacPherson, Services Director, UK&I

Duncan adds: “As requirements for a hybrid workplace develop for our customers, I believe Kinly is ideally positioned to deliver the agile and flexible service portfolio necessary to maintain business productivity in these transitional times for our clients. The wealth of experience in the team, the broad range of services from remote management, onsite specialists and a highly responsive specialist service centre and field operation – means Kinly is the ideal partner in the market.”

Tom Martin, Managing Director of Northern Europe & Interim CEO, concludes: “With Duncan’s knowledge and experience in leading successful teams at Kinly, we are thrilled to welcome him to this new role. High levels of service and support are the essence of a successful business relationship and essential to a smooth AV operation. We are wholly confident that, in Duncan, we have one of the best there is to deliver the highest standards expected by Kinly’s customers.”